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Technical FAQs

All Items (Show 1 - 10 of 351)

How to fix when the program prompts not enough space on the disc?
You can try choosing Standard or Fit to disc from the Output quality list on the main interface. This can make the ...
How to fix when the program prompts you "no drive found" before burning?
Step 1: Restart the program and try again. Step 2: It Step 1 won't help, please reinstall the program and then update t...
How can I fix it if I can’t hear any sound for the converted file?
Make sure the source file plays normally with sound. Automatic fix: Click Options button to go to the option dialo...
How to reinstall the virtual driver? It keeps saying the virtual driver is not installed.
This case is due to the incomplete installation of the virtual sound card .The virtual sound card is used for recording ...
How to fix it when the program says please insert a DVD disc?
Firstly, make sure you have inserted a blank, clean, undamaged, writable DVD disc. DVD Creator may not support burning ...
How to get better quality for video and audio from DRM Media Converter?
Tips for converting DRM video 1, Please keep the playback window as it is initiated, and not close / minimize / maximiz...
How to fix the General Error?
The General Error is due to the failure of activating the media player for playing the file. Please uninstall the pro...
How to burn the DVD in 16:9?
You can find the option of aspect ratio on the bottom of the Menu tab. There are two aspect ratios, 16:9 and 4:3. ....
Why the conversion for DRM wmv on windows XP is faster than on Vista or windows 7 and with better quality?
That is because the program works in different modes on different OS. The conversion for DRM wmv file on XP is to remove...
How to fix it if the disc does not have enough space to burn the videos I loaded?
The DVD Creator will convert the source video to standard DVD's mpeg-2 (vob) format. When you import your videos to the program,
Results 1 - 10 of 351

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